Help · Games
Help & contact – Groom Me
Last updated: October 18, 2026
Write to me: info@grubenhund.com. Please include your device (e.g. iPhone 16), the OS version and the game's version number from its settings. Please include the version line at the very bottom under Settings → “Help and progress” (e.g. “Groom Me 1.0.0”) and your device.
FAQ
What does Groom Me cost?
You play the tutorial and six appointments for free. After that, the one-time purchase “The whole salon” unlocks everything: more appointments, the guests Domino and Muffin, the whole knitting corner (without buying, you can try it with a pair of socks), the later stories and new looks. Decorating, the album and the boutique work without buying too. There are no ads, no subscription and no yarn purchases; the App Store shows the price.
Do I need an account or internet?
No. Groom Me creates no account and works offline. It only talks to the App Store to show the price and purchase status, to buy and to restore.
How do I back up my progress?
In the settings, open “Help and progress” and tap “Export backup” under “Your progress”, then for example “Save to Files”. On a new device, choose “Import backup” there.
Why is there sound even with the silent switch on?
By default, Groom Me plays sound even when the silent switch is on. Change this in the settings under “Sound in silent mode”; music and game sounds have separate controls there.
A purchase did not arrive.
Tap “Restore purchases” in the game. If that doesn't help, send me the order number from Apple's receipt.