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Games / Cardogo / Help & contact

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Help & contact – Cardogo

Last updated: October 11, 2026

Write to me: info@grubenhund.com. Please include your device (e.g. iPhone 16), the OS version and the game's version number from its settings.

FAQ

How do I win?

The first to pull two of the three ropes to their side wins. If nobody does, the final whistle decides after round 8.

Do I have to buy cards?

No. Surprise Bags are sold for bones only, which you earn by playing and from quests. Optionally you can buy Gold Tags to unlock breeds and boards straight away, and a golden card back. Cards and Surprise Bags can't be bought with Gold Tags.

Do I play against other people?

No, against computer opponents at three levels – carefully balanced by simulation.

A purchase did not arrive.

Restart the game – it completes interrupted purchases on launch. If that doesn't help, send me the order number from Apple's or Google's receipt.

How do I delete my progress?

Settings → “Delete game data” → “Yes” – on this device and in your iCloud.

Does my progress move to a new iPhone?

Yes, automatically via iCloud if you are signed in with the same Apple ID.

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grubenhund games is the label under which Patrick Gruben from Düsseldorf, Germany, publishes his dog games for iPhone and iPad.

info@grubenhund.com

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